One of my favorite entrepreneurs is Sam Walton. I used to be amazed, first of all, that he worked for JCPenney’s, but when I heard that he used to go get his merchandise in bulk in the middle of the night to show up at his store the next morning, it inspired me. It made me want to get up off of my behind and grind.
When I was younger, I remember walking into Walmart, and the first thing I’d hear was, “Can I help you?” It wasn’t just about buying stuff—it was about how you felt as a customer. Sam Walton made sure of that. He built his business on two things: taking care of people and making sure his stores were always profitable. He aimed for a 30% profit margin, keeping prices low but still making enough to grow the business. That mix of treating customers right and running a tight ship made Walmart what it is today.
I find that so amazing because I personally shoot for about 56%, but I’ve actually been considering his approach. It’s a proven method. I mean, look at what he built. Sam Walton’s children are still some of the wealthiest individuals in the U.S. today. Collectively, the Walton family is worth over $240 billion, making them the richest family in America. On a global scale, they rank among the top 20 wealthiest families worldwide.
As you build your own business, these two pillars—customer service and profitability—will serve as your foundation. These principles aren’t just about making a sale today; they’re about creating long-term, sustainable growth. Think about it: When you genuinely serve people and make sure your business runs efficiently, you set yourself up for a legacy. Just like Sam Walton, you can build something that lasts.
God Bless The Entrepreneur
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04/11/2025